Terms and Conditions

Welcome to Plante! Our mission is to provide you with high-quality, eco-friendly products that support the growth of healthy plants. Before using our website or purchasing our products, please read through our Terms of Service carefully. By accessing our website and purchasing our products, you agree to be bound by these terms.

This agreement outlines the terms and conditions of using Plante's website and purchasing our products.

To make the most of your Plante experience, it's important to affirm that you are legally eligible to enter into a binding contract when using our website and purchasing our products. By doing so, you confirm not only your legal standing but also your comprehensive understanding of the terms outlined herein. This ensures a secure and informed interaction with our platform, fostering a community where plant enthusiasts can thrive.

We aim to ensure all product descriptions and information provided are accurate and up-to-date. However, if errors occur, we will rectify them as soon as they are identified, in compliance with Australian Consumer Law (ACL). This acknowledgment underscores our dedication to honesty and informs users that occasional discrepancies might exist, ensuring a relationship built on trust and transparency.

All prices on our website are listed in Australian dollars (AUD) unless otherwise stated. Pricing may be updated without prior notice. Prices include GST where applicable. We reserve the right to modify or discontinue our products and services at any time without notice.

We work with trusted shipping providers to ensure timely delivery. However, delays caused by shipping providers, natural events, or other external circumstances are beyond our control. If products are lost or damaged in transit, please contact us, and we will assist in resolving the issue under the Australian Consumer Law.

Under Australian Consumer Law, our goods come with guarantees that cannot be excluded. If your product is faulty, unsafe, or does not match its description, you are entitled to a repair, replacement, or refund. For returns due to change of mind, contact us within 14 days of receiving your order, subject to our discretion and provided the product is unused and in its original condition.

While we strive to maintain consistent stock levels, product availability is subject to external factors. If an item is unavailable after your order is placed, we will notify you promptly and provide alternative options, including a refund. Your patience is appreciated as we work to resolve these situations efficiently.

At Plante, we take pride in the originality and creativity of our content. All content on this website, including text, graphics, logos, and images, is owned by Plante and is protected under Australian copyright and trademark laws. Reproducing or modifying any content without our prior consent is strictly prohibited.

You agree not to use our website or products for illegal purposes, including but not limited to activities that violate Australian law, infringe on intellectual property rights, or harm others.

Our products comply with guarantees provided under Australian Consumer Law. However, to the extent permitted by law, we disclaim liability for minor defects that do not affect functionality.

To the extent permitted by Australian Consumer Law, Plante’s liability is limited to the remedies prescribed under ACL, including repair, replacement, or refund for defective goods.

You agree to indemnify Plante against claims arising from your misuse of our website or breach of these terms, to the extent permitted by Australian law.

We take your privacy seriously. Please read our Privacy Policy to learn more about how we collect, use, and protect your personal information.

These terms shall be governed by the laws of the State of Victoria, Australia. Any disputes will be resolved under Victorian jurisdiction.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

These terms constitute the entire agreement between you and Plante with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Plante.